About City Wide of Illinois

City Wide is a unique company in the building maintenance industry because we focus on taking the stress off your shoulders by managing any or all of your building maintenance needs. We have more than 50 years of experience in providing janitorial, as well as offering 20+ other facility services. Jim Hughes, a Chicago native, opened City Wide of Illinois and began offering the company’s distinctive approach to managing building maintenance and janitorial services to commercial facilities in the greater Chicagoland area.

  • How many hours per week do you spend managing building maintenance tasks?
  • Who do you call when you need something done….fast?

Now you have partner who will manage these services for you, saving you time, money and stress; greatly simplifying maintenance services for your building. Jim and his team believe that a truly amazing client experience involves an extra level of engagement, and the reward is a mutually beneficial, long-term relationship with their clients. He was drawn to City Wide because he recognized and appreciated their business model, which offers a level of support that was void in the industry.

Today, Jim is transforming an industry often plagued with mediocrity. City Wide of Illinois:

  • Offers a unique management approach
  • Provides more than 20 different services
  • Represents the client by “sitting on the same side of the table” as them
  • Focuses on vendor selection, compliance, and overall client satisfaction

Our goal is to become an extension of your management team, save you time, solve problems, and alleviate the stress associated with facility management.

For a list of areas we service, click here.

Meet Our Team

Testimonials

  • City Wide and its staff provide consistent quality service. Their follow up and follow through instills confidence I have a business partner I can trust and rely on.

    Tina V
    Amcor Flexibles
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  • Staff is great to work with! Love Frank.

    Barb B
    Turning Pointe Autism Foundation
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  • The group that comes to my center is wonderful! They do a great job at keeping my center clean. I never have to worry about what state my center is in when I arrive the next morning.

    Simone V
    JenCare Oak Lawn
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  • Your cleaning services have been very good, the additions you recommended have made our building a better place to work. I am quite satisfied with our account manager, Frank Cefali. He made the transition very easy and I don't have to think about cleaning or purchasing supplies any more.

    Roger S
    Harbour Contractors, Inc.
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  • We're so glad to have Marissa as our Facility Services Manager! If it weren't for her my job would be 100 times harder. Having her as our liaison with the cleaning crew allows me to focus on other things. Any issues that may come up are directed to Marissa who addresses and fixes them promptly.

    Rosa A
    Ed Miniat
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  • Really enjoy working with City Wide. Everything that I've asked is done in a timely manner and efficiently. It's been great working with Frank, Troy and Jonathan. They reply right away and are great people to work with. Most companies say they will have follow up meetings but never do. I've already had 2 and haven't been with City Wide that long ye...

    Amy J
    Corrosion Fluid Products Corp.
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  • If we have any issues, Marissa addresses them immediately. I have recommended City Wide of Illinois to 3 other centers, so that is a testament of what I think of your services!

    Derek T
    Octapharma Plasma - Bridgeview
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  • Marissa is on the spot when it comes to customer care. I do have to check up on the crews work sometimes which I know is common, just frustrating.

    Sheila B
    St. Bede Venerable School
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  • You're really good at obtaining first-hand customer information and using this information to improve our customer services. Your really good at focusing on what customers need and requirements.

    Kevin J
    Octapharma Plasma - Lansing
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  • Nikki and John have been a great help. We are back to acceptable standards when discussing sanitation in our facility. We have gotten nothing but positive feedback from our staff. Please keep up the good work.

    Jose G
    Metrie
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  • Marissa is fantastic. She does whatever it takes for our team and I would recommend your company to others (and I have) in large part due to the service and support we receive from Marissa.

    Brian C
    M & K Quality Truck, INC.
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  • Very attentive service! If there are any issues or requests, they are immediately taken care of. Marissa always goes over and above.

    Katie S
    Robinson Engineering Bourbonnais Office
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  • Overall we have had a great experience with City Wide. Both Johnathan and Marissa are fantastic and are very easy to work with.

    Jim G
    Waste Management-Cicero
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  • Pricing is consistent with industry averages but the real reason we stay with City Wide is because of Marissa. She takes care of us and makes sure that she's available 24/7. I have recently reviewed City Wide with my sister store in Summit. I'm hoping to get Marissa in there by 2019.

    Brian C
    M & K Quality Truck, INC.
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  • Marissa is fabulous always checks in stops by and checks to make sure work is done correctly

    Terry B
    Grand Prairie Transit Inc
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  • My contact representatives, or account managers have been exceptional. Right now I have Frank and he is very good. If I have a problem he gets it addressed. My previous account manager was also exceptional but he was moved onto something else. Do not change my account manager.

    Paula H
    Emergency Medical Center
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  • The partnership we have with City Wide has continued to grow. All of the needs and issues that are brought to our facility manager are handled accordingly.

    Martell B
    National Consolidation Services
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  • Very Good follow up by account manager.

    Robert R
    M Block & Sons Tinley Park
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  • Frank Cefali is and has a big part with your company. The communication is a very important part and Frank is always there for us. Since Frank has been with City Wide I have no complaints. If there are any issues Frank relays the message to the cleaning crew and the job gets done.

    Gloria M
    Vistar of Illinois
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  • I really appreciate the oversight and communication with Frank and the other team members!

    Cheryl W
    DayOne Pact
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View all testimonials

Our Featured Services

  • south chicago commercial electrostatic disinfectant treatment, south chicago commercial building maintenance

    Commercial Electrostatic Disinfectant Treatment

    As a building owner or

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  • South Chicago Commercial Janitorial Supplies - South Chicago Commercial Janitorial Services

    Commercial Janitorial Supplies

    By letting City Wide take

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  • South Chicago Commercial Carpet and upholstery cleaning,  South Chicago janitorial services

    Commercial Carpet and Upholstery

    Carpet and upholstery is a

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  • South Chicago commercial window washing, South Chicago janitorial services

    Commercial Window Washing

    Aesthetics can say a lot

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  • South Chicago Commercial Hard Floor Care - South Chicago Commercial Janitorial Services

    Commercial Hard Floor Care

    Take a look at your

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  • south chicago commercial janitorial services, south chicago janitorial services

    Commercial Janitorial Services

    Janitorial companies often cause the

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News

City Wide Finds Its Beat at Annual Franchise Convention
February 28, 2020

City Wide, the nation’s leading management company in the building maintenance industry, hosted its 17th annual franchise convention and awards ceremony

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Our Location

City Wide of Illinois

16W361 S. Frontage Road, Suite 123
Burr Ridge, Illinois 60527

(630) 457-1120