City Wide Executive Leadership
Jeff Oddo, CEO and Owner
Jeff graduated from Kansas State University in 1988 with a construction science engineering degree and went to work with his father, who founded City Wide Maintenance Company in 1961. Jeff started in sales on the chemical and manufacturing side of the business before moving over to what was, at the time, a traditional janitorial company. After several years in sales and account management, Jeff took over as president in 1996. In 1999, Jeff revamped the business model from a janitorial service company to a management company in the building maintenance industry, offering more than 20 services through certified independent contractors, rather than exclusively with all in-house employees. The redirection of the company started a path that would come to set City Wide apart in the building maintenance world through its focus on the client experience and breadth of service offerings.
After becoming the largest maintenance provider in Kansas City, Jeff chose the path of franchising the business model in 2001, with a goal to help other business owners and community members experience the success had in the Kansas City market. Since then, City Wide has expanded to more than 80 company- and franchise-owned locations across the U.S. and Canada, with a goal of more than 160 total franchise partners in North America. In September 2020, the organization rebranded to City Wide Facility Solutions, where Jeff continues as CEO and owner.
Jeff currently resides in Overland Park, Kansas, and has three lovely daughters with his wife, Karen. Their middle daughter, Alyssa, joined City Wide full-time in June 2021 and their oldest daughter, Savannah, joined in January 2022, officially making City Wide Facility Solutions a third-generation family business. Jeff is the author of The 10 Kidmandments and the co-author of a best-selling book in franchising. Jeff’s passions include running, and guitar, and he is very active in philanthropic opportunities while living the company ripple. In addition to multiple board positions, Jeff’s organizational affiliations and awards include Operation Breakthrough, YPO, Acumen, Vistage International Member (2002 Leadership Award Winner), Ingram’s “40 under 40” Power Book (2005), and Alumnus of Phi Delta Theta.
John Martin, Chief Financial Officer
John Martin serves as City Wide’s Chief Financial Officer effective February 2022. He has more than 30 years of experience in senior financial and executive leadership roles spanning private companies, public companies, and investment banking. John previously served as President and CEO of Clinical Reference Laboratory after initially holding the role of EVP and Chief Administrative Officer of CRL. Prior to joining CRL, John held senior executive roles with Viracor-IBT Laboratories, first as its Chief Financial Officer and then as its President and CEO. Prior to Viracor, John served as Managing Director of George K. Baum & Company, a middle market investment banking firm. His career also includes financial management leadership roles with Sprint Corporation and General Electric. John holds a Bachelor of Science degree in Finance from Kansas State University.
Travis Sill, Chief Technology Officer
Travis Sill has served as City Wide Chief Technology Officer since January 2017. Additionally, Travis leads our National Account Operations & Consolidated Billing team, as well as our Franchise Accounting Services team. He has 20+ years of experience interfacing with senior business executives to deliver profit-driven products and services. His management is marked by demonstrated ability to build high-performing teams to deliver products from ideation through execution while achieving cross-functional business objectives.
He received his Bachelor of Science in Management from Baker University and went on to hold the position of CIO at CARSTAR Auto Body Repair and multiple leadership positions with H&R Block.
Ryan Sklar, Executive Vice President of Service Delivery & Innovation
Ryan Sklar joined City Wide in 2019 with a background of 15+ years in the janitorial industry and an MBA in Business Management. As a field manager and then senior executive for two prominent North American facility maintenance organizations, he held many different responsibilities and was instrumental in leading them through mergers and acquisitions, account solicitation, development and onboarding, corporate blueprinting and strategizing, team building, and employee development. Ryan has experience and valued relationships with suppliers, ICs, clients, and other industry professionals and possesses a knowledge and understanding of clients in a wide range of industries, including retail, commercial and industrial, automotive, fitness, banking, healthcare, and grocery. Ryan successfully led and developed our National Division for three years before transitioning into his current role. Service Delivery & Innovation will drive our clients’ experience and push forward with the ongoing implementation of innovative solutions for both our franchisees and contractor network.
Willie Ramirez, Vice President of Operations
Willie Ramirez joined City Wide in 2016 as the Director of People & Culture and transitioned to Vice President of Operations in 2020. Willie is a Human Resources professional and has 18+ years of experience in various industries including multi-unit retail and service, higher education, telecommunications, and franchising. Early in his career, he spent several years as a General Manager. His career path evolved to various roles in Training and Development then transitioned into Human Resources before leading City Wide’s team of Business Performance Coaches.
Willie completed his Bachelor of Science in Management at the University of Phoenix. Willie and his family enjoy beach vacations, golfing, fishing, and leading a LifeGroup.
Paul Weybrew, Senior Vice President of Service and Support
Paul Weybrew joined City Wide in November 2014 as Director of Operations and currently serves as the Vice President of Service & Support. In this role he leads and develops local sales initiatives for the franchise offices. Prior to City Wide he was a General Manager at Cintas. While at Cintas, he led a benchmark location consistently recognized for leadership development, revenue and profit growth, as well as customer satisfaction.
Paul is a graduate of Washburn University with dual majors in Economics and Finance. He has executive, management, and consulting experience in various industries including uniform and facility services, franchising, print, library service, database and technology development, and commercial building services. Through those experiences, he developed a solid basis in business practices and a versatile view of business opportunities. His unique perspective on large corporations, small business, and entrepreneurship enables him to be a trusted business partner in all his ventures.
Robert Natale, Vice President of National Business Development
Robert Natale joined City Wide as the Vice President of National Business Development in August 2021. His extensive 30-year background in sales, marketing, and sales management are highlighted by his 15 years of industry experience working in senior positions with two of the top five largest janitorial service companies in North America.
Robert lives on Long Island, NY, has been married for 27 years, and has a daughter and son. Both are recent college graduates, working in their respective field of study. Robert’s family enjoys vacationing together, entertaining house guests, going out to dinner, hanging out in the pool, and just shooting the breeze around the fire pit.
Lisa Grego, Director of People & Culture
Lisa Grego joined City Wide in 2020 and serves as the Director of People & Culture for the Support Center of City Wide Franchise and the corporate-owned Kansas City office/partnership locations. Lisa brings more than 20 years of experience in human resources, with specialization in recruitment, compensation, and training. She has worked in a variety of industries, including telecom, fiber optics, medical supplies, manufacturing, and insurance. Additionally, Lisa has led various teams including human resources, training, recruitment, and inside sales.
Lisa graduated from the University of Missouri with a degree in Psychology and received her MBA from Rockhurst University. She and her family are avid Chiefs and Royals fans, and she enjoys traveling and spending time with her three children.
Heather Cotten, Director of Legal Administration & Contracts
Heather Cotten has been the Corporate Paralegal for City Wide since June 2021, leading the legal department for City Wide and its related entities. She has over 20 years of experience in the legal field, primarily in-house corporate, franchise, transactional, real estate, and commercial lending. Prior to joining the City Wide team, Heather was an Assistant Contracts Manager for Mears Group, Inc./InfraSource, LLC in Lenexa, Kansas; Compliance Officer and Chief People Officer for Mr. Goodcents Franchise Systems, Inc. in De Soto, Kansas; Senior Corporate Paralegal for H&R Block, Inc. in Kansas City, Missouri; Legal Analyst/Paralegal II for Associated Wholesale Grocers, Inc. in Kansas City, Kansas for 13 years; and prior to that she was a Land Use Paralegal for a law firm in San Diego.
Heather graduated from San Diego State University with a degree in Psychology and obtained her Paralegal Certificate in Business Litigation from the University of San Diego. In her free time, she enjoys playing water polo, trail running, and spending time with her family while renovating houses and tending to 20 acres.
Kasey Skala, Director of Marketing
Kasey joined City Wide in January 2022 and has executive leadership over Marketing, the Business Development Center, Learning and Development, and Events. With more than 15 years of marketing and leadership experience, Kasey’s previous work includes global marketing at consumer brands such as Solo Cup and Virgin Mobile, as well as B2B marketing at Cerner Corporation. He also has experience within the franchise sector as he led brand marketing for Great Clips.
Kasey studied public relations at Drake University and resides in Kansas City with his wife, Caitlin, and their two daughters. In his spare time, he enjoys road and gravel cycling and chasing his life-long dream of appearing on Wheel of Fortune.
Adria Hartwig, Director of Franchise Development
Adria joined City Wide in 2023. She comes to City Wide after spending nearly 20 years in the real estate industry, spending the past seven years in franchise development. She was most recently Director of Conversions, Mergers, and Acquisitions at RE/MAX. Prior to that, Ms. Hartwig performed as Director of Franchise Development for Coldwell Banker, an ANYWHERE brand with a focus on promoting diversity and inclusivity, achieving several DEI awards. She also has experience within residential and commercial real estate.