Greater Cleveland — Commercial Janitorial Services
Greater Cleveland Businesses Deserve a Cleaner Standard
From downtown Cleveland and Akron to Lorain, Elyria, Westlake, Mentor, and communities across Northern Ohio’s Lake Erie corridor—business rely on City Wide Facility Solutions for personalized commercial janitorial services. One point of contact. Verified results every time.
Locally managed
Fully insured
No long-term lock-in
More Than a Cleaning Company. A Facility Partner.
Greater Cleveland has a hard-working culture—and your cleaning company should match it. City Wide assigns a dedicated Facility Solutions Manager to your account, one person responsible for scheduling, quality, and communication across your entire facility. No chasing down crews. No wondering if the work got done.
One Point of Contact
Your Facility Solutions Manager handles everything—vendor coordination, scheduling, quality checks, and follow-through. One call solves it.
Custom Programs
We build your program from scratch based on your facility type, industry requirements, frequency, and budget. No generic packages, ever.
Vetted, Trained Teams
All service professionals are background-screened, trained to your facility specs, and supervised on an ongoing basis before and after every service.
Flexible Scheduling
Daytime, evenings, early mornings, weekends—your service happens when it works for your operation, not when it’s convenient for us.
Local Expertise
Our Greater Cleveland team knows the market, understands local business culture, and has feet on the ground across the full service territory.
Proactive Issue Resolution
We identify and address issues early through ongoing oversight, helping prevent disruptions and keep your facility running smoothly.
A Full Scope of Custodial Care for Your Greater Cleveland Facility
Every City Wide NE Ohio program is custom engineered to align with your specific building type, daily traffic patterns, and unique operational schedule. Your dedicated Facility Solutions Manager (FSM) will create a personalized strategy designed specifically for your facility’s needs.
Waste & Recycling Removal
Regularly scheduled waste and recycling management, maintaining a high standard of professional appearance for your facility.
Surface Dusting & Wiping
High-quality surface maintenance and precision dusting to ensure your entire facility remains polished and presentable
Restroom Cleaning Sanitation
Rigorous restroom cleaning and disinfection schedules to protect your.
Hard Floor Maintenance
Specialized hard-surface floor care, coordinating routine mopping and detail-oriented buffing to ensure your high-traffic areas always look their best.
Carpet & Mat Vacuuming
Routine vacuuming and precision spot treatments for carpets and entry mats, designed to remove damaging debris and significantly extend the life of your flooring assets.
Glass & Entryway Cleaning
Meticulous glass and entryway maintenance to ensure a crystal-clear, inviting entrance.
Break Room & Kitchen Cleaning
Advanced disinfecting protocols in shared kitchens and break areas to ensure a healthy environment for your team
Deep Clean Focus
A total facility reset with comprehensive top-to-bottom deep cleaning to meet the rigorous demands of new move-ins or high-compliance environments.
Day Porters
Dedicated daytime maintenance of high-traffic zones and restrooms, seamlessly integrated into your facility’s daily workflow to avoid any disruption to your operations.
OUR PROCESS
How We Service Your Greater Cleveland Business
Working with City Wide is simple. From the initial walkthrough to ongoing service management, we tailor a program to your facility and handle every detail along the way.
Discovery Consultation
We analyze your facility, daily usage, compliance obligations, and cleaning goals to identify the exact needs of your building.
Tailored Service Plan
We create a tailored scope of work with the appropriate services, frequency, and scheduling to align with your operations and budget.
Vetted Professional Assignment
Vetted Professional Assignment – We pair experienced service professionals with your facility’s specific type and location to maintain a high standard of consistent service delivery.
Continuous Quality Oversight
Through regular inspections, clear communication, and consistent follow-up, your Facility Solutions Manager keeps service quality at a high standard.
Industries We Serve
Specialized Cleaning Solutions in Greater Cleveland
From manufacturing plants along the Lorain County corridor to medical offices in Beachwood and distribution centers throughout Summit and Medina counties, every facility operates differently and your cleaning program should reflect that.
Our Commitment to Quality
Consistency You Can Depend On, Every Time
City Wide integrates quality assurance into every service engagement rather than treating it as an add-on—here’s how we protect your facility’s cleanliness, consistency, and performance.
Certified Training Programs
In-depth training in industry cleaning, disinfection, and safety protocols equips each Facility Solutions Manager to properly manage your facility.
Dedicated Account Management
With your assigned Facility Solutions Manager as your main contact, you can expect ongoing inspections, fast issue resolution, and sustained service quality.
Industry Standards & Compliance
OSHA compliant
Workplace safety standards
CDC guidelines
Disinfection protocols
General liability
Insured & bonded
Workers' comp
Full coverage carried
ISSA member
Cleaning industry association
BSCAI standards
Building service contractors
All independent contractors in the City Wide network are required to carry their own general liability insurance, workers' compensation coverage, and meet City Wide's vetting and training standards. Compliance documentation is verified before any contractor enters your facility.
Where We Work
Commercial Janitorial Services Across Greater Cleveland & Northern Ohio
Greater Cleveland & Cuyahoga County
Cleveland, Lakewood, Parma, Westlake, Strongsville, Solon, Beachwood, and broader Cuyahoga County commercial coverage.
Lorain County
Avon, Avon Lake, Elyria, Amherst, Lorain, North Ridgeville, and nearby western market coverage.
Medina County
Medina, Brunswick, Wadsworth, Hinckley, and surrounding commercial and industrial areas south of Cleveland.
Warren County
Mason, Lebanon, Springboro, Franklin, and adjacent suburban commercial corridors.
Summit County
Akron, Cuyahoga Falls, Stow, Hudson, Fairlawn, Green, and adjacent suburban business corridors.
Stark & Portage Counties
Massillon, Kent, Ravenna, Aurora, and connected regional growth markets.
Extended Northern Ohio Coverage
Warren, Niles, Geauga County communities, and select nearby regional markets for multi-site operations.
Do We Service Your Location?
Enter your location’s ZIP code to confirm if our Cleveland branch services your area.
Frequently Asked Questions
Common Questions About Cleveland Commercial Cleaning
How do I get started with City Wide?
Fill out the quote form on this page or call us at (440) 234-7777. We start by assessing your facility and needs, then create a tailored cleaning program aligned with your schedule and specific requirements.
Do you offer after-hours and weekend janitorial services in Cleveland?
Yes, we provide flexible after-hours and weekend service options, ensuring cleaning is completed without interfering with your business activities or team.
Can I add seasonal services like floor care or pressure washing to my existing contract?
Yes, City Wide is an integrated facility management company. As an extension of your team, we manage more than 20 facility services for clients every day.
How customizable are your janitorial programs for Cleveland-area businesses?
Each program is built around your needs, so you can decide on the services, schedule, and frequency that best fit your operations, goals, and budget.
How customizable are your janitorial programs for Cleveland-area businesses?
Each program is built around your needs, so you can decide on the services, schedule, and frequency that best fit your operations, goals, and budget.
How do I apply for a position with Cleveland Ohio?
Visit our Careers page to view current openings and submit an application online. We’re always looking for motivated, detail-oriented professionals to join our team.
REAL RESULTS, REAL CLIENTS
Why Businesses Choose City Wide Cleveland
City Wide does everything I need and I love it! If my facility needs attention, I reach out to my City Wide contact to see if it is something they can help with, and I haven’t been told ‘no’ yet. It’s refreshing and a time-saver to have one contact who can manage so many services for me.
Our company chose City Wide in 2011, when we first moved into our new building. It was the best decision – they take care of all the details and keep our office in tip-top condition. If you have questions, they are very responsive in getting back to you right away. I can’t think of enough good things to say about them, they take great care of their clients.
I am always so impressed with the customer service and work managed by City Wide Facility Solutions. My direct contact at City Wide continually provides exceptional customer service and makes himself available to meet and discuss upcoming projects. His scope is always fully defined, accompanied by attractive pricing. The work completed is always delivered timely, with very few change orders, if any, and invoicing is always hassle-free. City Wide is my “go-to” company for projects of any size!
I wanted to pass on to you that the gentleman working to remove rust from beneath the walkway is doing a fantastic job. It is a labor intensive project and he seems to be very well qualified for the job. His past experience was evident when we spoke this afternoon with the architect who came by to check on progress. They discussed the need for sandblasting before prime and paint, and your worker was very well versed in the different techniques. I feel lucky to have him working on the walkway. In spite of the rain, the crew has worked most all day today. Thank
Just a note of appreciation. Our Facility Solutions Manager has made sure I receive the best service my company deserves. Your crew does a great job and we are very happy with their work. I am sure I’ve put you to the test in the past and you have not let me down; you always make me shine. From cleaning our offices and windows to landscaping and snow removal, you are number one with me. I commend City Wide for their commitment to outstanding service and would recommend City Wide to any business.
We have worked with City Wide for over 25 years. I have always found them to be an open book on their pricing and willing to go the extra mile on the execution of their work. If there is an aspect of their work I don’t understand, we discuss it until we find a solution acceptable to everyone. We will continue to use them for our tenant finish needs and maintenance work.
Our crew is great…very thorough and friendly. City Wide is always quick to respond and adapt services or address any concern or needs we have!
City Wide has been a great business partner – extremely responsive and completely professional. Just a great group to work with!
We’ve used large companies in the past and didn’t get the personal service or management we get from City Wide. Having someone to reach out to and work through our needs makes all the difference and is why we continue to use their service.
We recently partnered with City Wide, and this is the first time in any office setting I've been in where we've gone three months without a complaint about janitorial! Extremely pleased! Thank you.
City Wide has provided us with excellent service since 2006. We continue to be impressed with the professional cleaning services that are performed at our combination office/manufacturing facility on a daily basis. We have found City Wide to be detail-oriented, professional, and overall great to work with. Management has excellent follow-up with a high regard for quality service. City Wide is also very responsive to changing/adding tasks to their checklist and doing them with ease. In addition to daily janitorial service, we have City Wide manage annual carpet, tile, and window cleaning, and semi-annual linoleum cleaning and are very pleased with their solutions.
Our relationship with City Wide Facility Solutions began in 2012. Superior management and solid communication sets City Wide apart from its competitors. A manager assigned to our account was on-site during the first week of work, which gave them first-hand experience to the needs our building requires. That same manager is accessible at any time and provides quality interface regarding any of our concerns or requests. We are very happy with City Wide and would not hesitate to recommend them to other businesses.
I've never had a cleaning service where someone comes to inspect the office after the cleaning has been done, like City Wide does. This is fantastic!
City Wide’s regimented site management delivers consistent cleaning and sustainability. Their broad range of offerings makes them a comprehensive building management service provider.
Ever since hiring City Wide in July 2014 the service has been exemplary. We have had two account managers during that time and both have been phenomenal. The cleaning crews always do a great job and assist me in remembering to order supplies. City Wide offers all the extras as well which saves us time as we don’t have to shop around and we can just have the services done when needed. You cannot ask for a better facilities solution.
We have a great relationship with City Wide – there is no comparison to other companies we have used in the past. They adapted very well to a food-safe environment and are great about getting things done in a timely matter. Their people have been very good to work with; when we have special needs they are quick to get quotes and get the work done. We are very happy with City Wide.
Since City Wide took over our facility maintenance, we’ve noticed positive changes. The cleanliness of the building has improved, staffing has been much more consistent, and communication with our team is greatly enhanced. It is very apparent that City Wide is committed to provide the highest level of service possible at every level. Their management team is truly engaged with their teams in the field and in touch with all the challenges and obstacles at our facility. They are flexible and quick to react to the needs of our facility as they arise and change. They have exceeded our expectations, and it is truly a pleasure working with our partners at City Wide.
I greatly appreciate City Wide’s business model and services they manage. City Wide acts as an extension to my maintenance team which is a major weight off my back. It is very nice to know each and every time any type of facility project steps outside of my maintenance team’s scope, City Wide can be there to step in and do the job needed without me having to manage it. Thanks City Wide for all you do for us!
We appreciate the level of professionalism and attentiveness we have encountered with City Wide, from the service crew we encounter weekly to the Facility Solutions Manager. We are very happy with our relationship with City Wide.
Ready to Elevate Your Cleveland Facility?
Get a customized quote from City Wide—no obligation, no generic proposals. Just a program built for your building.