Rich can make a friend wherever he goes. Maybe that’s why he’s done so well with his career in retail management. He’s taking that friendly attitude to City Wide clients in his new role as a Facility Solutions Manager. Rich was raised, and lives, in Ohio with his wife and their three dogs. He considers himself a “low-key” crafter making laser engraved, personalized items. He recently earned his Bachelor of Science in Operations Management with a concentration in Project Management.