The Value City Wide Brings to Clients

City Wide Facility Solutions
Published on September 30, 2022

Facility maintenance is a huge undertaking, and it can be difficult to keep up with all of the demands of customers and staff. If you are a facility manager or building owner, you know how difficult it can be managing vendors, overseeing quality, and getting the services you need when you need them. And when things go wrong in your facility, you are left scrambling trying to figure out who to call to get the issue taken care of. 

When you choose City Wide Facility Solutions, you get more than just a company that manages your janitorial services. City Wide adds value to your operation in a number of ways, including:

  • One point of contact
  • Vetted network of specialist vendors
  • Quality control

When you partner with us, you’ll be assigned a dedicated Facility Solutions Manager (FSM) who will bring value to your business.

One point of contact

“City Wide does everything I need and I love it! If my facility needs attention, I reach out to my City Wide contact to see if it is something they can help with, and I haven’t been told “no” yet. It is refreshing and a time-saver to have one point of contact who can manage so many services.”
~ John D, City Wide Client

Your City Wide FSM is the only contact you need for the 20+ facility solutions we manage for you, including janitorial services, pressure washing, landscaping, and snow removal. If something should go wrong or you need an emergency service, your FSM will serve as your one point of contact so you won’t be left scrambling, wondering who to call. 

Your FSM will also build a strong relationship with you by regularly visiting your facility to: 

  • Learn your business
  • Inspect your facility
  • Find potential issues
  • Ensure your satisfaction

Vetted network of specialist vendors

City Wide has a broad network of specialist vendors who are vetted and validated by us. Everyone in our network is an expert in their given field, comes with commercial references and valid insurance, and will comply with our client’s requirements. Once verified, we also subject our vendors to annual reviews to ensure their continued good service to our clients. 

From top to bottom, City Wide provides you with access to the best service providers around. And these providers will prioritize your job so it gets done in a timely manner, leaving you with more time to focus on other tasks. 

Oversee Quality Control

Facility managers and building owners have enough on their plate without having to worry about the quality of the job they are receiving from vendors. City Wide does this for you and more. We start with a qualified list of vendors who will prioritize your job. Then, your FSM will make regular site visits to oversee quality control and ensure client satisfaction. They will be there, on-site, to make sure you are receiving the level of service you expect (and we expect) from any vendor we select to serve you. 

Too often facility managers are unhappy with their service providers, but they also don’t want to go through the hassle of finding and vetting another one. When you partner with City Wide, you can rest assured we have found the best service providers to meet your needs and will oversee the quality of their work until the project is complete. If crews need to be changed out, we’ll manage that for you as well.

More than just a management company

City Wide is more than just a management company, we are a partner who sits on the same side of the table as you and looks out for your best interests. Your dedicated FSM will proactively schedule and manage facility services for you, select vendors, and oversee the quality of their work. Plus, they will anticipate your needs and contact you with ideas about how to make your operation run smoother.

Let City Wide bring value to your business by helping with your janitorial, handyman, detail cleaning, window washing, and more than 20 additional facility services. Contact us today.