SMS Terms of Use

  • By “Opting In” to or using a “Text Message Service” (as defined below) from City Wide Franchise Company Enterprises, LLC, you accept these Terms & Conditions.

    This agreement is between you and City Wide Franchise Company Enterprises, LLC (“City Wide,” “we,” “our,” or “us”).

    Definitions. “Opting In” refers to requesting, agreeing to, or otherwise consenting to receive one or more text messages. “Text Message Service” includes any arrangement in which we send messages to your mobile phone number, including SMS, MMS, or successor technologies.

    Consenting to Text Messaging. By consenting to receive text messages from us, you agree to these Terms and our Privacy Policy.

    E-Sign Disclosure. By agreeing to receive text messages, you consent to the use of an electronic record to document your agreement. You may withdraw this consent by replying STOP.

    Privacy. We only use information you provide through this service to send and respond to your messages, including sharing with platform providers, phone companies, and vendors who help deliver the messages. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes opt-in data and consent, which is never shared with third parties.

    Costs. We do not charge for messages sent or received through this service. Message and data rates may apply depending on your wireless plan.

    Frequency. This is a conversational, person-to-person messaging service between you and our employees. Message frequency varies based on the conversation and whether you take actions that generate more messages (such as replying HELP).

    Types of Messages. Message recipients may receive conversational text messages from City Wide employees related to customer service inquiries, account support, scheduling, service requests, appointment coordination, project updates, and other business communications related to City Wide Franchise Company Enterprises, LLC.

    Opting Out. You may reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message to stop receiving texts. Because this is a person-to-person service, opt-out requests are specific to each conversation with the individual employee and phone number you were texting. We may send a confirmation message after you opt out.

    Contact Us. For support, reply HELP.

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