meet team Michael O’Donnell

Michael O’Donnell, President

Mike O’Donnell spent almost 20 years in banking before opening the City Wide of Phoenix office. Most recently Mike was responsible for managing a sales team that covered the Southwest Region for a risk management group at Wells Fargo. Expanding City Wide into the Phoenix area was a perfect fit to further Mike’s sales and management experience.

meet team Joy O’Donnell

Joy O’Donnell, Co-Owner and Controller

Joy O’Donnell co-founded City Wide of Phoenix in 2013 and has been the Controller of the business since inception. Joy’s role includes all aspects of the financial management of the company from capitalization to financial reporting. She has a B.S. in Accounting from the University of Dayton and an MBA from Duquesne University. Before starting City Wide, Joy held accounting positions at a number of esteemed financial institutions including Mellon Bank, National Bank of Canada and Price Waterhouse Coopers. She is the mother of two awesome kids.

meet team Kimberly Olson

Kimberly Olson, Director of Operations

Kimberly joined City Wide of Phoenix in August 2020. She is originally from Chicago, but proudly calls Arizona her home after living here 20 years. She is a veteran of the U.S. Navy Reserves. She is also the proud mother of two adult children – Autum and Ethan. She has spent the last 20 years between emergency service equipment distribution and the pest control industry. These experiences have provided her with a vast range of operations and customer service skills, which are all assets to help meet new challenges.

meet team Aaron Bowen

Aaron Bowen, Operations Coordinator

In June 2017, Aaron joined City Wide of Phoenix after relocating from City Wide of Minnesota, where he was a Night Manager. He’s dedicated to focusing on customer service and building long-lasting relationships with clients. Aaron was recognized on several occasions for his performance – both at the company level and corporate level – as a multi-award winner of the Achiever’s Club. In his free time, he likes to go camping, fishing, and most importantly, spending time with his three teenagers.

meet team Sean O’Brien

Sean O’Brien, Sales Manager

Sean joined the City Wide of Phoenix team in January 2020. He was born in Colorado, but grew up in Oklahoma where he graduated from Oklahoma State University with a Bachelor of Science in Business Administration Management. With eight years of successful sales experience, his primary focus is to support the Phoenix sales team by providing the necessary tools to develop long-lasting relationships with future clients. Sean is a proud dad of his three kids, Aiden, Alayna, and Alec. In his free time, he coaches his son’s football team, enjoys working out, and spending time with his family.

meet team Vanessa Stone

Vanessa Stone, Sales Executive

Originally from Minnesota, Vanessa moved to Phoenix in 2006. She has extensive sales experience with inside and outside B2B sales. She has a passion for her clients’ experience and building relationships with them. Her family lives in many places across the United States: D.C., Florida, California, and Minnesota. However, her daughter (Liliana), her partner (Jeff), and her two dogs are her immediate family and her world. Her daughter recently graduated from Arizona State University and is now a Marketing Director. Vanessa’s interests include fitness, traveling, and volunteering. One of her big goals is to compete in a bodybuilding competition soon.

meet team Quincy Lee

Quincy Lee, Sales Executive

Quincy joined City Wide of Phoenix in September 2020. Born and raised in Phoenix, Arizona he brings a wealth of knowledge and competitive spirit to win every single day. With a team first mentality and 8+ years of outside sales experience he is excited to bring his talents to the team. In addition, Quincy is a proud father and welcomed his first child into the world on May 2020. In his free time, he loves to be outside hiking, working out, and enjoying family time to enjoy all the little moments with his daughter and wife.

meet team Amidah Waldron

Amidah Waldron, Human Resources/Operations Manager

Amidah joined City Wide of Phoenix in 2020. She has been an accountant over 20 years, as well as six years in human resources. She has a Bachelors degree in business and accounting.  She grew up in Arizona, but was born in New Jersey. She has two kids, Tevin and Jazmine, who are both in college.

meet team Nikolas Gayan

Nikolas Gayan, Business Development Specialist

Nikolas was born and raised here in Phoenix, AZ, where he graduated from Arizona Automotive Institute in 2017. His career took a different path when he became a licensed Arizona Health and Life insurance agent, and soon after became a team member here at City Wide. He is a people person and goes above and beyond to satisfy every customer. Nikolas sets bigger and better goals for himself every day and strives to be the best he can be to bring the best quality of service to City Wide. When he isn’t dedicating his time to his job, though, Nikolas loves to spend time with his fiancé and their dog, go on hikes, and just live life!

meet team Carlos Romero Garcia

Carlos Romero Garcia, Account Compliance Manager

Carlos was born in Mexico, but moved to Phoenix in 2005. He joined City Wide of Phoenix in 2018 after spending eight years in the industry’s field. He’s worked with many different branches of industrial cleaning, including carpet extraction, floor maintenance, pressure washing, janitorial services, and more. City Wide is a perfect fit for him because he’s able to hone in on his management and problem-solving skills. His good character is what has always helped him to have strong relationships with his colleagues and independent contractors. In his free time, he loves to spend time with his adorable family. He also enjoys the outdoors – such as camping and fishing – as well as taking his two sons to soccer games.

meet team Orfelina Diaz

Orfelina Diaz, Account Compliance Manager

Orfelina was born in Mexico, but raised in Phoenix. She has over six years of experience in management and quality control. She is detailed-oriented and a great communicator – a perfect combination for her role at City Wide. During her free time, she loves to spend time with her kids.

meet team Noé Q. Sanchez

Noé Q. Sanchez, Account Compliance Manager

Noé was born in El Covul, Coicovan De Las Flores, Juxtlahuaca, Oaxaca, Mexico. He started his journey with Oranje Commercial Cleaning as a Site Supervisor. He joined City Wide of Phoenix in 2018. In his free time, he enjoys doing activities that involve exercise, such as football, hiking, running, or anything that gets his heart pumping.

meet team Liliana Roman

Liliana Roman, Facility Services Manager

Liliana, a Phoenix native, joined City Wide in 2019. She came from a high-paced management position in the mobile phone industry. Her experience in personnel management made her a great fit to lead City Wide’s in-house accounts. She has a tactile and detail-oriented approach to customer service, which includes a great presentation of professionalism and her capability to solidify client relationships across the in-house accounts. In her free time, she enjoys traveling, watching her son play baseball, and working in the kitchen with her daughter.

meet team Anahi Payan Simental

Anahi Payan Simental, Facility Services Manager

Anahi was born in Mexico, but raised in Phoenix. When she joined City Wide in 2019, her customer service and servant leadership made her a great fit. She is a Grand Canyon University alumni with a Bachelor’s degree in business management. In her free time, she spends time with her family. Her hobbies include going to the gym, watching the Arizona Cardinals, and traveling.

meet team Angie Ortega

Angie Ortega, Facility Services Manager

Angie is a Phoenix native who joined City Wide in 2020. She brought over 20 years of industry experience – from floor staff and supervisor to sales and management. She strives to surpass client expectations and understands the importance of presentation and safety. She prides herself on problem solving and welcomes ongoing communication with her team and clients so that concerns are addressed in a timely manner. Angie is easy and refreshing to work with, especially from her smile, positive attitude, and pep in her step. In her free time, she runs an event character business where she provides entertainment for small children. She also enjoys spending time with her four-year-old granddaughter, Avereigh, who is the apple of her eye.

meet team Veronica Madueno

Veronica Madueno, Night Manager

Veronica is native to Baja California, Mexico, but has been an Arizona resident since 2001. In 2014, Veronica started her journey at City Wide of Phoenix, where she has seen tremendous growth first hand. She continues to be a great asset to our team. She’s even played a big role in the development of Night Managers who have joined behind her. Veronica enjoys motivating her coworkers and independent contractors, especially when it comes to working as a team to ensure the best results for clients. Outside of work, Veronica enjoys spending time with her family.