Steve Carroll, President and Owner
Steve has enjoyed more than 20+ years in sales and management in a number of industries. Throughout the years and in all of his positions, he’s learned if you treat people right, stay honest, and genuinely care about people and their problems, you will foster long-standing business and personal relationships.
When Steve decided to open a City Wide franchise in 2015, he was thrilled at the opportunity to provide a great work environment. He believes that a great work environment is one, in which team members are valued, respected, and rewarded for their hard work, loyalty, and dedication. One of his favorite quotes is: “The achievements of an organization are the results of the combined effort of each individual.” – Vince Lombardi
On a personal note, Steve enjoys spending time with his wife, Marla, and keeping up with his teenage twins (Maddie and Cole). He also enjoys time outdoors: hunting, attending sporting events, and playing golf.
Leah Monigold, Director of Operations
Leah joined City Wide in June 2020. She graduated from Southwestern College in Winfield, KS with a Bachelor of Science degree in Business with Computer Information Systems. Leah was a competitive athlete during high school, where she ran track and was a cheerleader. In college, she played soccer. Prior to joining City Wide, Leah had 20 years of experience leading teams successfully in customer service, sales, account growth and development, as well as operations for a Forbes top-ranked privately-held company. This led Leah to win multiple awards for her efforts. Leah is married and has three children. In her spare time, she enjoys playing and watching sports – especially hiking, biking. She loves spending time with her family.
Lisa Puckett, Senior Sales Executive
Lisa joined City Wide Maintenance in Kansas City in 2014 as a Senior Sales Executive. She has been the recipient of “Sales Executive of the Year” several times in a row. She relocated to City Wide of Oklahoma in 2019. Lisa has been in sales and management her entire professional career. She attended Emporia State University, where she majored in Business Management and Marketing. Lisa is married with two children. Her son loves to play baseball, while her daughter is finishing her master’s degree and engaged to a police officer. In her free time, Lisa loves hanging out with her family and getting to know her way around Oklahoma. She likes traveling, decorating, baking, and is a closet reality-tv buff!
Brock Zimmerman, Sales Executive
Brock has been with City Wide of Oklahoma since inception and brings nearly 20 years of sales and management experience with him. Brock has won “Facility Services Manager of the Year” twice and has won “Facility Services Manager of the Quarter” 11 times. His guiding values of helpfulness, loyalty, and teamwork have allowed him to diagnose and deliver creative problem-solving solutions for clients and coworkers. Brock is excited to provide complete building solutions to the Oklahoma City area. Brock received his Bachelor degree from Southeastern Oklahoma State University. He has two sons, Heston and Ashten. When not working, Brock enjoys being active in his church, CrossFit, and working out.
Janelle Burgess, Human Resources Manager/IC Recruiter
Janelle joined City Wide of Oklahoma in 2019. Since stepping into her new role, Janelle has rapidly increased our number of independent contractors while also staffing departmental positions with exceptional team members. Before joining City Wide, Janelle was the Human Resources Director for a local tribal government. Her expertise include legal compliance, auditing, benefits administration, and employee relations. Janelle earned her Bachelor’s degree at the University of Oklahoma where she majored in Human Resource Management. Janelle was born and raised in Northern Minnesota but has called Oklahoma home since 2008. In her spare time, she enjoys weekend getaways with her husband, in search of rare antiques and hidden gems.
Mark Meadors, Facility Services Manager
Mark joined City Wide of Oklahoma in 2019. Mark is a native Oklahoman and proud member of the Muscogee Creek Nation. Mark’s proven sales skills allow him to be a top-ranking Facility Services Manager. In addition to sales, Mark is committed to providing outstanding customer service to his clients. When Mark is not working, he is actively involved with his church and spending time with family. He also enjoys coaching youth baseball.
Cesar Rodriguez, Facility Services Manager
Cesar joined City Wide of Oklahoma in 2019. As an Oklahoma native, Cesar is a prominent point of contact for his clients and is readily available to assist with any interior and exterior facility needs. Being bi-lingual in Spanish, Cesar’s outstanding communication skills help foster remarkable relationships between independent contractors and the City Wide team. Prior to joining City Wide, Cesar excelled in driving B2B sales in the oil and gas, environmental, utility, and medical industries. In his high school days, Cesar played baseball at Southmoore before being recruited on a baseball scholarship where he earned a Bachelor’s degree in Medical Molecular Biology at Roger’s State University. When Cesar is not working, he enjoys spending time outdoors hunting and fishing.
Kyle Noon, Facility Services Manager
Kyle joined City Wide in July 2020. Kyle is originally from a northwest suburb of Chicago, but relocated to Oklahoma after high school where he earned his Bachelor’s degree in Marketing from Oklahoma State University. Prior to joining City Wide, Kyle spent two years in a Facilities Coordinator role for the world’s largest privately-held rental company. When Kyle is not working, he enjoys watching hockey, playing golf, and hunting.
Kelli Sandburg, Controller
Kelli has been with City Wide of Oklahoma since 2018. She’s responsible for all accounting functions. Kelli grew up in Kansas, where her father was a state trooper. She married her high-school sweetheart over 37 years ago. She took a bookkeeping class in high school and found her true calling! Kelli is helpful and unselfish, all while finding joy in supporting our team. During her free time, she enjoys cooking and gardening. One of her bucket list items includes seeing a game in every NFL stadium.
Chris Barra, Sales Associate
Chris joined City Wide of Oklahoma in 2020 after moving here from New York. Chris earned his Bachelor’s degree in political science with a minor in history and business from Villanova University. Chris has been in sales his entire career and brings with him experience and knowledge from a few different industries, such as finance. He plays a crucial role in how the sales team operates and is a valuable asset. When he is not working, Chris loves exploring new and interesting places with his lovely girlfriend. He also enjoys just kicking back with a good book, a good friend, a good television show, or a good baseball game. (Let’s go, Mets!)
Kaylee Kelly, Accounting Specialist
Kaylee joined the team after moving here from Florida. She is originally from Tuscumbia, Alabama, where she earned her accounting degree from the University of South Alabama. Kaylee is a huge asset to the accounting team and the office. She brings a strong background in current accounting principles. She has been married to her husband Keith for one year and they have two dogs: Bear and Echo. For fun, Kaylee likes to listen to podcasts, play board games, and go hiking.
Robert Houston, Senior Contract Compliance Manager
Robert has been with Cide Wide since August 2017 and has over 40 years of experience in the janitorial industry. As a Senior Contract Compliance Manager, Robert has received several annual team Operations awards and plays a big role in the development of new Contract Compliance Managers. His impeccable organization and leadership skills allow him to be a great asset as a manager and trainer. Robert takes great pleasure in building relationships with his coworkers. When he isn’t working, he enjoys spending time with his family and grandchildren.