City Wide of Columbus Earns Company’s Highest Honor, “Platinum Market”

City Wide of Columbus, owned by Chris Duncan, was recognized as a “Platinum Market” at the company’s recent annual convention in San Diego, California.

During the awards ceremony, the City Wide Franchise management team presented awards to franchise locations with exceptional achievements in sales, operations excellence and other metrics. City Wide of Columbus achieved “Platinum Market” status by exceeding $1 million dollars in annual revenue growth, posting a client retention rate greater than 95%, exceeding revenue per capita targets, being in good standing with the franchisor, positively contributing to the system and making charitable contributions (time, money, and goods) to their local community.

“Since opening our doors in 2003, our goal has been to give our clients the best service we can,” said Duncan. “It’s because of the dedication and focus of our team that we’ve been able to grow the business to what it is today. We look forward to continuing to be a resource the Columbus commercial property industry can rely on for their building maintenance management.”

This year’s convention theme—“Believe it. Achieve it.”—inspired franchisees to find their “why,” encouraging all to make a positive impact on the people City Wide serves, so its ripple effect is far and wide. Several transformative company-wide updates were presented, such as a new internal training platform, named “City Wide YOU!,” and an innovative plan to incorporate more technology into the brand’s CRM system to better manage client contracts, monthly billing and independent contractor relationships.

Widely respected for its “single-source solution” process, City Wide partners with independent contractors to give building owners and property managers access to 20-plus interior and exterior commercial services. From janitorial cleaning to parking lot services, the company simplifies maintenance matters by easing the time, stress and resources required to oversee an entire facility.

Generating nearly $250 million in systemwide revenue in 2018, City Wide continues to lead the way in the industry by expanding its footprint nationally and into Canada.

For more information about City Wide of Columbus and the services it offers, please visit or call (614) 755-6580.