City Wide Maintenance Celebrates “Change, Challenge, and Opportunity” at Annual Franchise Convention

City Wide Maintenance, the nation’s leading building maintenance management company, hosted its 14th annual franchise convention and awards ceremony at the Green Valley Ranch Casino Resort & Spa in Las Vegas from Sunday, February 26th through Tuesday, February 28th.

Themed “Change. Challenge. Opportunity,” the convention encouraged franchisees to “embrace the change, accept the challenge, and capture the opportunity” that 2017 brings. Home office leadership and franchisees also celebrated key accomplishments for the brand such as opening eight new offices and achieving a new record in company-wide sales.

The three day convention began with a welcome reception complete with food, drinks, and live music by the pool. The following days included a State of the System address by City Wide President Jeff Oddo, an inspiring speech by honored educator and world champion athlete Murray Banks, and roundtable discussions and breakout training sessions. Topics for those discussions included client retention, growing sales, recruiting employees, and other tangible skills to achieve continued success and increase revenue.

“Our convention is a key component to City Wide’s success and overall growth,” said Oddo. “Bringing our franchisees together with the home office leadership for a few days of training, learning, and idea sharing is greatly beneficial to achieving our goals. Everyone leaves with a renewed sense of inspiration, and it shows as City Wide sees exponential growth and new brand accomplishments each year.”

The convention wrapped up Tuesday evening with the annual awards ceremony, giving special recognition to franchisees and their team members who excelled in 2016.

During the awards ceremony, Oddo presented the prestigious “Platinum Market” designation to two City Wide locations – Nashville and San Diego. To earn the recognition, franchise locations needed to achieve a series of high marks in all criteria judged, including total revenue, revenue increase, operations, retention, community involvement, and participation within the franchise system. The award winners will receive a special visit from Jeff Oddo and/or the COO, Darin Hicks, who will take the team out for a “Platinum Market” celebration.

Another prestigious award presented at the ceremony was the “Chairman’s Club 2016” designation, which was awarded to seven locations for meeting high requirements in various aspects of sales and operations. Awarded markets were Nashville, San Diego, Boston, Cincinnati, Jacksonville, Tampa Bay, and Oklahoma.

City Wide also presented eleven other awards to franchise locations based on various achievements in sales, revenue generation, performance, and other operations metrics.

Additional honorees from the convention include:

  • Operations Team of the Year – Boston; North Carolina
  • Sales Representative of the Year – Julie Harris of San Diego
  • Highest Total Revenue Growth – Jacksonville
  • Highest Total Revenue Percent Increase – Nashville
  • Total Revenue Retention – San Diego
  • Highest NJS – Louisville
  • Highest Revenue per Capita Increase – South Carolina
  • Highest Net Gain – Tampa Bay
  • Rookie of the Year – Central Pennsylvania
  • Excellence in Performance – San Diego
  • Million Dollar Club – Boston, Cincinnati, Indianapolis, Jacksonville, Metro Atlanta, Nashville, Phoenix, Portland, San Diego, South Carolina, and Tampa Bay

Throughout 2016, City Wide achieved new sales records, celebrated many great accomplishments, and the brand has set new goals for the year ahead. The company has already opened three new locations in 2017 and looks forward to continued success.