meet team Brent Degenhardt

Brent Degenhardt, President

Brent opened the doors to City Wide of Cincinnati with his father in 2003. As President and head of sales, Brent spends the majority of his time working with commercial facilities to create the best maintenance solutions for their unique situations and budgets. Brent is committed to doing whats right for the client to make sure they succeed while also allowing them to focus on their more productive responsibilities. Brent’s passion for serving the needs of others is fulfilled every day in the work he does with City Wide and their more than 50 clients across the Cincinnati metro.

meet team John Ruebel

John Ruebel, General Manager

John joined City Wide in December 2013 as the Director of Operations, and has since been promoted to General Manager. John was born and raised in Cincinnati, Ohio and received a B.A. from Northern Kentucky University along with master’s coursework on an academic scholarship. John has more than 12 years’ experience in operations, sales, and sales management in the commercial design and interiors industry.

Working for City Wide, John enjoys seeing team members grow and become leaders within the organization. John has dedicated himself to City Wide to ensure we deliver on what is promised. We go out of our way create a “Wow Experience” for each one of our clients.

In John’s free time he enjoys playing baseball, spending quality time with his family, and coaching his son’s various sports teams. John is active in his church and volunteers at Immaculate Heart of Mary on the Arts and Environment Committee. He is active in youth sports training and development, and travels with his son, Jag, to compete with an elite travel baseball team. John and his wife Jessica have been happily married since July 2005.

meet team Marcy Reynolds

Marcy Reynolds, Director of Managed Building Services

Marcy started with City Wide in May 2014 as a Facility Services Manager. As an account’s one point of contact, she finds great satisfaction in solving problems and taking the hassle out of her client’s building maintenance responsibilities. She is also a personal trainer and artist.

meet team Jim Halverstadt

Jim Halverstadt, Director of Operations

Jim has been with City Wide since 2011, and is the most tenured employee outside of the Degenhardt family. Jim loves working for City Wide because his position as Director of Operations allows him to interact with people and businesses from a variety of industries on a daily basis, which keeps him busy and energized.

Jim is a proud graduate of Elder High School. Jim also graduated from Xavier University with a Bachelor’s Degree in Business Management. He married his wife Jaclyn in 2018, and together they have a miniature Schnauzer named Zooby. During the summer weekends, you can find Jim traveling to different racetracks in the Midwest where he and his family compete in drag racing events.

meet team Nate Reynolds

Nate Reynolds, Director of Sales

Nate joined City Wide in 2017. He is from Springboro, Ohio, and attended the University of Toledo where he received his Bachelors in Business Administration in Professional Sales and Marketing. Nate enjoys his role as a Sales Executive because he is able to provide a professional service to our customers, which enables them to work more efficiently in a healthy/safe environment.

Nate is also the Assistant Head Coach for the Springboro Varsity Hockey team. In his spare time, Nate enjoys golfing, playing hockey, spending time with friends and family, or enjoying a trip to Norris Lake.

meet team Andy Schaefer

Andy Schaefer, Sales Executive

Andy joined the sales team in September 2015 a brought with him over 20 years of sales and sales management experience.  He enjoys the opportunity to help businesses solve problems and move their employees into more strategic roles.  Andy is a lifetime Northern Kentucky resident and NKU graduate, class of 1991.  He has three adult children with his wife Jamie. When Andy has free time, you can catch him on the golf course or tennis court.

meet team Peggy O’Toole

Peggy O’Toole, Sales Executive

Peggy was born and raised in Cincinnati, Ohio.  She is a graduate of Eastern Kentucky University and has a Marketing degree. She brings with her over 20 years of sales experience. She enjoys meeting with her clients and helping them solve their problems and meet their goals.  Peggy is very down-to-earth, easy to talk to, and always willing to help others. This reflects her strong, faith-filled upbringing from her parents. A unique fact around Peggy is that her dad was a left-hander pitcher for the Cincinnati Reds.  Jim O’Toole-Lefty 31! The family motto is “Faith, Family, and Baseball”! Peggy has three children and enjoys attending their sporting events and taking their dogs for long walks.

meet team Colin Stayton

Colin Stayton, Sales Executive

meet team Hunter Lonseth

Hunter Lonseth, Director of Engagement

Hunter came to City Wide in October of 2016 to fill a vital role of Independent Contractor recruiting. Hunter is from a Suburb of Toledo, Ohio – Whitehouse – and relocated to Cincinnati to attend the Carl H. Lindner College of Business at the University of Cincinnati. Hunter graduated from UC in 2016 with a degree in Marketing and Management. Hunter previously worked for Legion Logistics as a project coordinator, but prefers small, family-owned businesses where he can make a difference in people’s lives and community. In his free time, Hunter enjoys spending time with family and friends, playing sports or being in the water.

meet team Eydie Bookman

Eydie Bookman, Business Development Specialist

Eydie joined the City Wide team in November 2018. She came to us with a background in customer service and telemarketing. Eydie is filling a position within City Wide that is brand new, and she is excited to put her own touch on the Business Development Specialists role. Eydie grew up in Toldeo, Ohio, and spent most of her life there. She currently resides in Erlanger, and loves to travel. She prides herself in being a people person, and enjoys spending her free time taking walks, swimming, and hanging out with good friends.

meet team Trisha Bake

Trisha Bake, Accounting Support Specialist

Trisha brings over 20 years of experience in full-cycle accounting, inventory control, and management, making her a great asset to the accounting team. She has a degree in Business Administration focusing on business management and accounting. Trisha is a military & law enforcement wife with five children of her own and helps raise another four family member’s children. Together they have two dogs, two cockatiels, and a pond full of various fish in her backyard. When Trisha is not at work; she can be found running races for various charities, visiting the Cincinnati Zoo, Newport Aquarium, sporting events, or attending concerts.

meet team Kira Sabino

Kira Sabino, Accounting Support Coordinator

Kira joined the Accounting team in May of 2021. Her positive outlook and enthusiasm for numbers make accounting the perfect field for her. She enjoys the team environment at City Wide and the problem-solving opportunities that come with it. She is a Northern Kentucky University graduate with degrees in both Accounting and Finance. When she isn’t at work you can find her enjoying the outdoors on a hike, reading a book, trying new things, traveling, or playing with her adorable dog, Leo.

meet team Karen Brown

Karen Brown, Business Development Specialist

Karen was born and raised in Latonia, Kentucky. She brings years of experience in cold calling, and enjoys reaching out and speaking with clients. Karen has one son named Josh, as well as four grandchildren from her step-son, Dustin, and wife, Karol. She absolutely loves spending time with her husband, going to dinner, a movie, or local play. Karen is very outgoing and a true people person, which makes her a great fit for City Wide. Her faith in God, and her relationship with friends, family, and furry animals are very special to Karen.

meet team Lauren Laskowski

Lauren Laskowski, Facility Solutions Manager

Before coming to City Wide Maintenance, Lauren spent ten years teaching and she also has experience as a strength and conditioning coach.  A sports enthusiast, Lauren’s natural team spirit and strong work ethic means she’s always finding ways to help customers shine and show their very best.  She is a graduate of the University of Cincinnati and received her Masters from Walden University.  Lauren sits on the Board for Healthy Visions, a non-profit that empowers teens to make healthy choices.


meet team Michael Setters

Michael Setters, Facility Solutions Manager

Michael enjoys helping customers solve problems.  Bringing in his previous experience as Buildings Manager for the City of Florence, he has the ability to manage customer projects  and collaborate with internal teams and service providers.  As an active dad and husband, Michael appreciates the family atmosphere of City Wide.  He spends his free time coaching sports and working around the house.  Michael is a Kentucky native and graduated from NKU with a Bachelors in Communications.

meet team Ashley Lykins

Ashley Lykins, Facility Solutions Manager

meet team Brittni Beatty

Brittni Beatty, Facility Solutions Manager

meet team Marci Fiedler

Marci Fiedler, Facility Solutions Manager

Marci has been in the facilities service industry for 23 years.  Her success and longevity stem from her passion to serve as an advocate for her customers.  Her favorite part of the job is being challenged with a customer problem and then providing the right solution.  Born and raised in Central Illinois, Marci is a graduate of Eastern Illinois University.  She now calls Cincinnati home but her two favorite places are hiking in the mountains and Florida, where can spend time with her grandchildren.

meet team Vicki Degenhardt

Vicki Degenhardt, Office Manager

Don, Brent and I opened City Wide in February 2003, before we had City Wide I was a stay at home mom for 40 years raising my 5 children, over 80 foster babies and a few other teens that needed a place to call home for a while. I loved being a mom but the best is being a grandmother to 9 beautiful grandchildren. When I am not working I enjoy going to some of their soccer, hockey, basketball, piano recitals and anything else I can make it to that they are involved in. I love working at City Wide, not only do I get to spend some time with my son Brent but we have a wonderful team that I am so proud of. They are our work family, I get excited when there is a new addition to their family or sad when they or a relative is not well. It’s going to be very hard when I finally decide to retire but hopefully I am here for at least another year or two.

meet team Kelly Sneed

Kelly Sneed, Support Service Coordinator

meet team Allie Young

Allie Young, Director of Accounting

Allie joined City Wide in September 2018. Allie enjoys the cohesive, collaborative work environment at the Cincinnati office. She lives in Indiana, just across the river from Cincinnati, where she loves to spend time with her family, coach soccer, and attend local sporting events.

meet team Kira Sabino

Kira Sabino, Accounting Support Coordinator

meet team Will Disney

Will Disney, Operations Manager

Will became an official team member in October 2014. Before joining City Wide, he was an employee for one of our largest contractors. When the company he worked for hung up their mops and brooms, we jumped at the chance to hire Will as a Night Manager. Will has been a vital team member to City Wide as the Senior Night Manager. Will enjoys working for City Wide because it is a small, family-owned business which is faith-based and very family-oriented. Will enjoys the fast-paced atmosphere which never allows for a dull moment. During his time off, Will enjoys spending time with his family, friends, and dogs. He has three dogs; Lucy a miniature Dachshund, Gucci a Dachshund-Jack Russell, and Gracie a chocolate lab.

meet team Tony Cittadino

Tony Cittadino, Sr. Night Manager

Tony has been a Night Manager with City Wide since January 2015. During that time, he has enjoyed watching the new Independent Contractors grow with City Wide, and learn the ins and out of the cleaning industry. Working for a small, family-owned business was a large attraction for Tony.

Tony is from the West Side of Cincinnati and attended the University of Cincinnati. When Tony is not working, he enjoys visiting the ocean, traveling to Italy to visit relatives, and spending time with his dogs, family, and friends.

meet team Zach McGill

Zach McGill, Night Manager

Zach enjoys being a City Wide Manager because of the variety.  There’s always something new to do and he’s able to be onsite with different customers.  He brings his outgoing personality to the job and helps the team provide the best in service!  Zach was raised in Union Kentucky and when he’s not at work, you can find him at the gym or spending time with his crazy German Shepard, Rossi.

meet team Donna Disney

Donna Disney, EVS Manager