In the late 1950s, Mr. Frank Oddo was working for his father in the family’s grocery store, where they struggled to find reliable cleaners in the evenings. That pain point drove Mr. Oddo to do something about it – which ultimately led to the birth of City Wide Maintenance in 1961.
City Wide began as a typical janitorial service company by employing all the workers and providing “just the basics.” However, as time went on, City Wide received requests to provide more services and in response, Mr. Oddo became a jack-of-all-trades, master of none. Management was spending their time recruiting, interviewing, hiring, and counseling minimum wage employees instead of managing client relationships.
Mr. Oddo’s second son, Jeff, graduated from Kansas State University in 1988 with an engineering degree and construction background, opening the door for change. In 1996 Jeff took over as the active president and continues that role today. Jeff is credited with redirecting the company onto a path that would come to set City Wide apart in the building maintenance world through its breadth of service offerings, efficient and innovative approach to the provision of services, and outstanding customer service standards. Jeff changed the model from a traditional janitorial company to a sales and management company focused on the building maintenance industry. By managing the services requested by a facility, instead of performing these services ourselves, City Wide is able to focus on and represent the client, thus reducing your stress and time associated with managing multiple vendors and services.
Due to City Wide’s growing success, and with a desire to help others, Jeff identified a way to replicate the model. City Wide began franchising 2001, and now has nearly 50 locations across the U.S. Now, 55 years later, City Wide has grown from cleaning one building of less than 500 square feet, to managing more than 100 million square feet of commercial space every day.